How do I become a member?

The first five orders are free to try out the service, and then a $25 annual membership will be required to continue using the marketplace. There are higher level donation tiers if you wish to support the mission of the market, and receive thank you gifts, discounts, and access exclusive workshops as a bonus. Read more about those here.

How do I become a vendor?

For our third year we will be waving all membership fees for vendors so they can try out our services. If you have any questions regarding products allowed, vendor setup or logistics please feel free to reach out through the Contact Us tab at the top of the page.

How much do I need to produce to become or be considered a vendor?

  • Even if you just have a one-time bumper crop of rhubarb or cabbages or oysters (for example) to sell, we welcome vendors of every size to participate.

How are membership fees, donations, and revenue from the markup used?

  • Any income from the market will go to support basic costs of the market, logistical efforts to better connect vendors and members across Southeast, and outreach to build a larger network.

Is Salt & Soil Marketplace a Subscription Service?

  • The Salt & Soil Marketplace is not a subscription service. Each member chooses which subperiods they'd like to participate in and may choose as many or as few items as they'd like. Similarly, each vendor may choose which subperiods to participate in and post as many or as few items as they have available.

How long is the Salt & Soil Marketplace season?

  • Currently we are open year round. We may have breaks during Holidays or slow food production seasons.

When and where do I pick up what I’ve ordered?

  • In Juneau, you can pay to have your order delivered to your house by selecting delivery during checkout. All delivery and pickups will occur on Thursdays from 4:30-7:30pm. If not having your order delivered, then you will have to pick it up from either our downtown location at 450 Whittier St, our Lemon Creek location at Panhandle Produce, 5381 B Commercial Blvd., or our valley pickup location at Hooked Seafoods located at 2315 Industrial Blvd.

  • In Haines, pick-ups are from 10:00-11:00am on Saturdays at the Haines Farmers Market, Southeast Alaska State Fairgrounds, 296 Fair Drive.

What if I can’t make it to pick up my weekly order?

  • If you are unable to pickup your order please contact us as soon as possible. Any food not picked up at the specified time and day will be donated to charities in Juneau and Haines once the pick-up period has ended. Please try to make alternative arrangements for your pick-up order if you cannot be there. If you live in Juneau you can pay $10 for delivery and have your order delivered (please leave a cooler out if you will not be home).

  • If you need to change your pickup location you can do so through your account settings or by contacting your market coordinator.

What if I need to make changes to my order?

  • Customers can make changes to their order at any point during which the shopping period is open. If the shopping period has ended please contact your market coordinator.

Can vendors sell to both Haines and Juneau customers?

  • Yes. You can offer products at one or the other location as you are available – i.e. you don’t have to provide products to both locations all of the time if you choose to try this out. We are encouraging all of our vendors to reach out to us if they need help with figuring out logistics.